Shyft Score
Directory quality rating
63/100
Quiet
Found in 1 source
Our take
The verdict on Atlas
AI-generated
Atlas provides a modern customer support platform with AI-driven chatbots and multi-channel support, making it a strong alternative to Intercom and Zendesk.
Strengths
- AI-driven chatbots for instant customer responses
- Multi-channel support including email, chat, and social media
- Customizable ticketing system for efficient issue tracking
- Analytics dashboard for performance insights and reporting
- Seamless integration with CRM and marketing tools
Limitations
- Subscription model may be costly for some users
- Limited to customer support, not general AI agents
- No free tier
Best for: Customer support teams looking for a modern, AI-driven support platform.
Request a demo to evaluate Atlas for your team.
See how Atlas fits your stackAbout
What is Atlas?
Modern customer support platform replacement for Intercom and Zendesk
Key capabilities
AI-driven chatbots for instant customer responses
Multi-channel support including email, chat, and social media
Customizable ticketing system for efficient issue tracking
Analytics dashboard for performance insights and reporting
Seamless integration with CRM and marketing tools
At a glance
Use cases
What you can do with Atlas
Automating customer support responses
Enhancing customer self-service options
Improving support ticket management
Providing 24/7 customer assistance
Integrating with existing CRM systems
Best for
Small to medium-sized businessesE-commerce platformsSaaS companies
Pricing
Atlas pricing
Atlas starts at $29/mo
Starting at $29/mo
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Atlas
MCP servers
Use Atlas with AI agents via these MCP servers
atlas
A Neo4j-powered MCP server for managing projects, tasks, and knowledge for LLM Agents.
npx 464
mongodb
A Model Context Protocol server for seamless MongoDB integration.
npx 924
mcp atlassian
Integrate and automate your Atlassian tools with ease using MCP Atlassian.
pip 4.4k
atlassian
Securely connect Jira and Confluence with your LLM, IDE, or agent platform of choice.
pip 291
atlassian bitbucket
Connect AI to your Bitbucket repositories for enhanced development workflows.
npx 116
atlassian confluence
Connect AI to your Confluence knowledge base for instant access and management.
npx 45
Integrations
SalesforceSlackZapierShopifyMailchimpHubSpotZendeskIntercomGoogle Analytics
FAQs
Frequently asked questions
Common questions about Atlas and its capabilities
Atlas pricing starts at $29/mo. Contact Atlas for enterprise pricing and volume discounts.
Need help automating Atlas?
Our team can help you integrate Atlas with your existing tools and build custom automation workflows.
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