Cresta
Generative AI for the Intelligent Contact Center
SubscriptionEngineering
AI Readiness
32
32 / 100
AI Readiness
32 / 100
32AI Score
Features
Key capabilities
What makes Cresta stand out from the competition
Real-time agent coaching
Conversational analytics
Performance tracking and reporting
Integration with CRM systems
Customizable dashboards
Starting at $49/mo
Our Expert Verdict
“Cresta is worth considering for teams looking for data insights solutions. ”
Cons
- • No free tier
- • No MCP/AI agent support yet
Recommendation: Request a demo to evaluate Cresta for your team.
Ecosystem
Connects with your favorite tools
Cresta integrates with leading platforms to streamline your workflows
Integrations
SalesforceZendeskHubSpotMicrosoft TeamsSlackGoogle AnalyticsTwilioIntercomFreshdesk
Cresta Reviews & Data
User ratings, benchmarks & analysis
Shyft Research
Cresta AI Readiness Analysis
32out of 100
Cresta scores below average for AI readiness in the Data Insights category.
Methodology: Score based on API quality, MCP support, AI features, integrations, developer experience, and shipping velocity.
FAQs
Frequently asked questions
Common questions about Cresta and its capabilities
Cresta pricing starts at $49/mo. Contact Cresta for enterprise pricing and volume discounts.
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Frequently Asked Questions About Cresta
Cresta pricing starts at $49/mo. Contact Cresta for enterprise pricing and volume discounts.
Cresta is a top choice in the Data Insights category, with an AI Readiness Score of 32/100. The best tool depends on your specific needs, team size, and budget. Compare Cresta with alternatives to find the best fit for your workflow.
To get started with Cresta: 1) Visit their website and sign up for a trial. 2) Complete the onboarding flow to set up your workspace. 3) Connect your existing tools and import data. 4) Explore the core features for data insights. Most users are up and running within 30 minutes.
The best Cresta alternatives depend on your needs. Popular alternatives in the Data Insights space offer different strengths in pricing, features, and integrations. View our Cresta alternatives page for a detailed comparison with ratings and pricing.