AI Readiness
37
37 / 100
AI Readiness
37 / 100
37AI Score
Features
Key capabilities
What makes Salesforce stand out from the competition
Complete customization
AppExchange ecosystem
AI (Einstein)
Advanced reporting
Enterprise security
API & Developer Info
API Style
REST
Authentication
OAuth 2.0
SDKs
javajavascriptpythonrubycsharp
Capabilities
WebhooksSandbox / Free Tier
Salesforce Pricing & Plans
Compare all Salesforce pricing tiers to find the right plan for your team
Starter Suite
$25per user/month
Billed annualBest for: Small teams starting out
- Lead & opportunity management
- Email integration
- Mobile app
- Basic reports
Most Popular
Professional
$80per user/month
Billed annualBest for: Growing teams needing automation
- Complete sales automation
- Forecast management
- Workflow automation
- AppExchange access
Enterprise
$165per user/month
Billed annualBest for: Large teams with complex processes
- Advanced customization
- Territory management
- Unlimited custom apps
- API access
Unlimited
$330per user/month
Billed annualBest for: Enterprise deployments
- Unlimited everything
- Premier support
- Full sandbox
- Advanced analytics
Our Expert Verdict
“Salesforce is worth considering for teams looking for crm solutions. Its MCP support makes it ideal for AI-powered workflows. ”
Pros
- • Strong user ratings (4.3/5)
- • AI agent compatible (MCP ready)
Cons
- • No free tier
Recommendation: Request a demo to evaluate Salesforce for your team.
Ecosystem
Connects with your favorite tools
Salesforce integrates with leading platforms to streamline your workflows
Integrations
Everything
AI & Automation Capabilities
REST APIN/A
MCP Server
Webhooks
Free TierN/A
Salesforce Reviews & Data
User ratings, benchmarks & analysis
Shyft Research
Salesforce AI Readiness Analysis
37out of 100
Salesforce scores below average for AI readiness in the CRM category.
Methodology: Score based on API quality, MCP support, AI features, integrations, developer experience, and shipping velocity.
FAQs
Frequently asked questions
Common questions about Salesforce and its capabilities
Salesforce pricing starts at /user/mo. Contact Salesforce for enterprise pricing and volume discounts.
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Frequently Asked Questions About Salesforce
Salesforce pricing starts at /user/mo. Contact Salesforce for enterprise pricing and volume discounts.
Salesforce has strong user ratings: 4.3/5 overall. Users commonly praise its crm capabilities. Reviews highlight ease of use and customer support as key strengths.
Yes, Salesforce supports AI agent integrations through the Model Context Protocol (MCP). This means you can connect Salesforce to AI assistants like Claude, enabling automated workflows, data extraction, and intelligent task execution directly from your AI tools.
Salesforce is a top choice in the CRM category, with an AI Readiness Score of 37/100. The best tool depends on your specific needs, team size, and budget. Compare Salesforce with alternatives to find the best fit for your workflow.
To get started with Salesforce: 1) Visit their website and sign up for a trial. 2) Complete the onboarding flow to set up your workspace. 3) Connect your existing tools and import data. 4) Explore the core features for crm. Most users are up and running within 30 minutes.
The best Salesforce alternatives depend on your needs. Popular alternatives in the CRM space offer different strengths in pricing, features, and integrations. View our Salesforce alternatives page for a detailed comparison with ratings and pricing.