Microsoft Dynamics 365
Unified CRM and ERP for modern businesses
SubscriptionSales
AI Readiness
39
39 / 100
AI Readiness
39 / 100
39AI Score
Features
Key capabilities
What makes Microsoft Dynamics 365 stand out from the competition
AI-driven analytics and insights
Customizable dashboards and reports
Integration with Microsoft Office 365
Automated marketing campaigns
Omnichannel customer service support
Starting at $65/mo
Our Expert Verdict
“Microsoft Dynamics 365 is worth considering for teams looking for crm solutions. ”
Cons
- • No free tier
- • No MCP/AI agent support yet
Recommendation: Request a demo to evaluate Microsoft Dynamics 365 for your team.
Ecosystem
Connects with your favorite tools
Microsoft Dynamics 365 integrates with leading platforms to streamline your workflows
Integrations
Microsoft Office 365Power BILinkedIn Sales NavigatorMailchimpZapierSalesforceShopifyQuickBooksSlack
Microsoft Dynamics 365 Reviews & Data
User ratings, benchmarks & analysis
Shyft Research
Microsoft Dynamics 365 AI Readiness Analysis
39out of 100
Microsoft Dynamics 365 scores below average for AI readiness in the CRM category.
Methodology: Score based on API quality, MCP support, AI features, integrations, developer experience, and shipping velocity.
FAQs
Frequently asked questions
Common questions about Microsoft Dynamics 365 and its capabilities
Microsoft Dynamics 365 pricing starts at $65/mo. Contact Microsoft Dynamics 365 for enterprise pricing and volume discounts.
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Frequently Asked Questions About Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $65/mo. Contact Microsoft Dynamics 365 for enterprise pricing and volume discounts.
Microsoft Dynamics 365 is a top choice in the CRM category, with an AI Readiness Score of 39/100. The best tool depends on your specific needs, team size, and budget. Compare Microsoft Dynamics 365 with alternatives to find the best fit for your workflow.
To get started with Microsoft Dynamics 365: 1) Visit their website and sign up for a trial. 2) Complete the onboarding flow to set up your workspace. 3) Connect your existing tools and import data. 4) Explore the core features for crm. Most users are up and running within 30 minutes.
The best Microsoft Dynamics 365 alternatives depend on your needs. Popular alternatives in the CRM space offer different strengths in pricing, features, and integrations. View our Microsoft Dynamics 365 alternatives page for a detailed comparison with ratings and pricing.