How much does Retell AI cost and what's included?

Retell AI costs $49/month for a subscription. This includes access to AI-driven phone interactions, real-time analytics and reporting, seamless CRM integration, customizable conversation flows, and 24/7 availability for customer support, ideal for small to medium-sized businesses.

Can Retell AI integrate with existing CRM systems?

Yes, Retell AI offers seamless CRM integration. This allows contact centers to connect their AI-powered phone agents with existing customer relationship management platforms, ensuring a unified view of customer interactions and streamlined data management for customer support teams.

Retell AI

Disrupt the Call Center Industry with Us

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Shyft Score

Directory quality rating

Reviewed

63/100

Quiet

Found in 1 source

Our take

The verdict on Retell AI

AI-generated

Retell AI enhances contact center operations with AI phone agents, ideal for support teams looking to automate customer interactions.

Strengths

AI-powered phone agents
Supports multiple languages
Free tier available

Limitations

Limited to phone support
No AI agent support
Pricing not transparent

Best for: Support teams needing AI-driven phone agent solutions.

Request a demo to evaluate Retell AI for your team.

See how Retell AI fits your stack

Benefits

Why teams choose Retell AI

Reduce customer wait times with instant 24/7 phone support

Lower operational costs by replacing human agents for routine inquiries

Get real-time insights into customer interactions and agent performance

Scale phone support capacity instantly without hiring additional staff

About

What is Retell AI?

We're replacing outdated call centers with AI voice agents that sell, support, and retain customers at scale. Voice is the most natural way humans communicate—and it's been stuck with legacy tech for decades. We're changing that.

Key capabilities

Build humanlike AI voice agents

Automate calls with LLM-powered conversations

Handle edge cases and unexpected inputs

Support complex multi-turn interactions

Fast setup with minimal configuration

AI Voice Agents

At a glance

Capabilities

API

Use cases

What you can do with Retell AI

Automate inbound support calls to reduce wait times and improve customer satisfaction

Handle high call volumes during peak periods without scaling support staff

Gather real-time data on customer issues to identify product improvement opportunities

Best for

Contact center managersCustomer support teamsSmall to medium-sized businesses

Pricing

Retell AI pricing

Retell AI starts at 0.07/min (Voice AI), 0.002+/msg (Chat Agents)

Starting at 0.07/min (Voice AI), 0.002+/msg (Chat Agents)

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Retell AI

Integrations

TwilioTelnyxWebhooksAPIOpenAIVonagen8nCal.comGo High LevelviaSocketWhatsAppIntercom+14 more

AI & automation capabilities

REST API

MCP ServerN/A

WebhooksN/A

Free TierN/A

FAQs

Frequently asked questions

Common questions about Retell AI and its capabilities

Retell AI provides AI-powered phone agents for contact centers, automating customer interactions. It offers features like AI-driven phone interactions, real-time analytics, and CRM integration, helping contact center managers and customer support teams improve efficiency and provide 24/7 support.