How much does Zoho CRM cost per month?

Zoho CRM is available for a subscription price of $12 per month. This affordable pricing, combined with its powerful customization and scalability, makes it a cost-effective solution for small to medium-sized businesses looking for comprehensive CRM functionalities without a hefty investment.

Is Zoho CRM suitable for sales and marketing teams?

Yes, Zoho CRM is highly suitable for both sales and marketing professionals. It provides essential lead and contact management for sales, alongside advanced analytics and reporting to track campaign performance for marketing. Its workflow automation further enhances collaboration and efficiency across both teams.

Zoho CRM

Affordable CRM with powerful customization capabilities

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Shyft Score

Directory quality rating

Reviewed

53/100

Quiet

AI Readiness

How prepared for AI workflows

Fair

30/100

API

Our take

The verdict on Zoho CRM

AI-generated

Zoho CRM offers strong customization and analytics for sales teams, but its AI readiness is only moderate.

Strengths

Lead and contact management
Advanced analytics
High rating (4.1/5)

Limitations

Moderate AI readiness (30/100)
Limited workflow automation

Best for: Sales teams needing a customizable CRM with analytics.

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Benefits

Why teams choose Zoho CRM

Close more deals with automated lead nurturing and sales workflows

Get complete visibility into your sales pipeline with real-time analytics and reporting

Save hours weekly by automating repetitive tasks like follow-ups and data entry

Scale your CRM to match your business growth without expensive upgrades

About

What is Zoho CRM?

Zoho CRM is a customer relationship management platform that helps sales teams manage leads, track deals, and automate sales workflows. It offers robust customization, advanced analytics, and integrations with the Zoho ecosystem.

Key capabilities

Lead and contact management

Sales automation

Advanced analytics and reporting

Workflow automation

Customization and scalability

At a glance

Capabilities

API

Use cases

What you can do with Zoho CRM

Automate lead scoring and routing to sales reps

Track deal progress and forecast sales revenue

Customize fields and workflows to match sales processes

Generate pipeline and performance reports

Best for

Small to medium-sized businessesSales teamsMarketing professionals

Pricing

Zoho CRM pricing

Zoho CRM starts at $12/mo

Starting at $12/mo

Ecosystem

Connected ecosystem

MCP servers, AI skills, and integrations that work with Zoho CRM

Integrations

MailchimpGoogle WorkspaceSlackZapierQuickBooksMicrosoft OutlookTwilioZendesk

AI & automation capabilities

REST API

MCP ServerN/A

WebhooksN/A

Free TierN/A

FAQs

Frequently asked questions

Common questions about Zoho CRM and its capabilities

Zoho CRM offers small businesses robust lead and contact management, sales automation to streamline processes, and advanced analytics for data-driven decisions. Its workflow automation and customization capabilities help tailor the CRM to specific business needs, making it ideal for growing sales teams.