HubSpot vs User.com
Comprehensive comparison for 2026: features, pricing, and expert recommendations
By Shyft Research TeamUpdated Feb 25, 2026
TL;DR
- Both tools is our recommended choice for most users
- Compare ratings, features, and pricing below
- See detailed pricing comparison below
- Choose HubSpot for a comprehensive CRM with strong marketing automation and integrations.
HubSpot Rating
4.5/5
User.com Rating
N/A
HubSpot Price
Free / \/mo
User.com Price
$29/mo
When comparing CRM platforms, HubSpot and User.com are two options that cater to different business needs. HubSpot is a global market leader with a comprehensive suite of tools for marketing, sales, and customer service. It offers robust automation, extensive integrations, and a free tier. User.com, on the other hand, is a marketing automation software that also includes CRM, live chat, and appointment scheduling. It is known for its modern UI and simple workflow editor.
Quick Verdict
HubSpot is the clear winner for most businesses due to its comprehensive features, strong integrations, and proven track record. User.com may suit small teams needing a simple, all-in-one tool with a modern UI.
Choose HubSpot
HubSpot is the global market leader in CRM. It offers robust marketing automation, sales tools, and customer service features. It integrates with over 1,000 apps and has a free tier.
Choose HubSpot for a comprehensive CRM with strong marketing automation and integrations.
OR
Choose User.com
User.com has a modern UI and simple workflow editor. It combines marketing automation, CRM, live chat, and appointment scheduling. It is a good fit for small teams needing an all-in-one tool.
Choose User.com for a simple, all-in-one tool with a modern UI and basic CRM features.
Head-to-Head Comparison
HubSpot
User.com
Category
CRM
CRM
Rating
No rating
Starting Price
Free / \/mo
$29/mo
Free Tier
What it Does
CRM platform for marketing, sales, and service
User.com combines CRM, marketing automation, live chat, and appointment scheduling
Frequently Asked Questions
For most businesses, HubSpot is the clear winner due to its comprehensive features, strong integrations, and proven track record. It is ideal for growing companies that need a robust CRM with extensive automation and integrations. User.com may be a better fit for small teams that need a simple, all-in-one tool with a modern UI. However, it lacks the depth and scalability of HubSpot.
Our Expert Verdict
“HubSpot is the clear winner for most businesses due to its comprehensive features, strong integrations, and proven track record. User.com may suit small teams needing a simple, all-in-one tool with a modern UI.”
Pros
- • HubSpot: AI-ready with MCP
- • User.com: Established solution
Recommendation: We recommend hubspot for most use cases.
Verdict: HubSpot vs User.com
Winner: hubspot
HubSpot is the clear winner for most businesses due to its comprehensive features, strong integrations, and proven track record. User.com may suit small teams needing a simple, all-in-one tool with a modern UI.
Common Questions: HubSpot vs User.com
Both HubSpot and User.com are strong CRM tools. HubSpot has a 4.5/5 rating and User.com. The best choice depends on your team size, budget, and specific feature requirements. Both offer ways to try before you buy.