Shyft Score
Directory quality rating
55/100
Active
AI Readiness
How prepared for AI workflows
34/100
APIWebhooks
Our take
The verdict on Twenty CRM
AI-generated
Twenty CRM is a modern, open-source CRM with a clean interface and powerful automation capabilities, but its low AI readiness may limit its ability to support advanced AI-driven sales processes.
Strengths
- Lead management and tracking
- Automated sales workflows
- Customizable dashboards and reports
Limitations
- Low AI readiness (34/100)
- Limited advanced AI features
- No free tier
Best for: Sales teams looking for a modern, open-source CRM to streamline sales processes and customer interactions.
Request a demo to evaluate Twenty CRM for your team.
See how Twenty CRM fits your stackBenefits
Why teams choose Twenty CRM
Never lose track of potential customers with automated lead management
Save hours weekly with workflows that handle repetitive sales tasks automatically
Make data-driven decisions instantly with real-time dashboards and reports
Stay connected to your sales pipeline whether you're in the office or on the road
About
What is Twenty CRM?
Twenty CRM is an open-source CRM platform for managing leads, deals, and customer relationships. It provides lead tracking, sales pipeline automation, customizable dashboards, and mobile access for field teams.
Key capabilities
Lead management and tracking
Automated sales workflows
Customizable dashboards and reports
Email integration for seamless communication
Mobile access for on-the-go management
At a glance
Capabilities
APIWebhooks
Use cases
What you can do with Twenty CRM
Track leads and deals through the sales pipeline
Automate follow-up tasks and email sequences
Monitor sales performance with customizable dashboards
Access CRM data on mobile for remote sales teams
Generate sales reports and pipeline analysis
Best for
Small to medium-sized businessesSales teams looking for automationCustomer support teams
API & Developer Info
API Style
REST
Authentication
API KeyOAuth 2.0
SDKs
pythonjavascriptruby
Capabilities
WebhooksSandbox / Free Tier
Documentation
API Documentation Pricing
Twenty CRM pricing
Contact Twenty CRM for pricing details
Contact sales for pricing details
Pricing and product details are aggregated from publicly available sources, may be outdated or inaccurate, and are not sourced from or endorsed by the vendor. Verify directly with the vendor before relying on this information. Terms
Ecosystem
Connected ecosystem
MCP servers, AI skills, and integrations that work with Twenty CRM
AI & automation capabilities
REST API
MCP ServerN/A
Webhooks
Free TierN/A
FAQs
Frequently asked questions
Common questions about Twenty CRM and its capabilities
Twenty CRM provides robust automated sales workflows and seamless email integration to streamline your sales process. It also includes lead management, customizable dashboards, and mobile access, perfect for sales teams seeking efficiency.
Need help automating Twenty CRM?
Our team can help you integrate Twenty CRM with your existing tools and build custom automation workflows.
No commitment requiredResponse within 24h
Get weekly AI tool updates
Pulse delivers sales-specific AI insights every week. Free.
Explore
Discover more
Alternatives, related tools, and resources for Twenty CRM
Related Resources
Browse by Category
Related Tools
Tools related to Twenty CRM
Webmecanik Automation
Marketing automation and CRM for SMBs
crm
tawk.to
Free live chat software
crm
EspoCRM
Open-source CRM for growing businesses
crm
SugarCRM
Customizable open-source CRM for sales teams
crm
CRMOne
Empowering Growth, Enhancing Relationships
crm
Geniechat
Human-first lead management and nurturing.
crm
Using Twenty CRM? See how your stack compares.
Our free scan analyzes your website, detects your tools, and shows gaps in your AI readiness.
Take free scan →